Privacy Policy

1. Data Controller

Terepbeg
Petersilienweg 55
33602 Bielefeld, Germany
Email: contact@terepbeg.sbs

2. Data We Collect

We collect personal data you provide directly, including:

Name, email, phone number (contact forms)
Vehicle information (service requests)
Address and payment details (invoices)
IP address and browsing data (website analytics)

3. Legal Basis

We process your data based on: (a) your consent, (b) contract performance, (c) legal obligations, and (d) legitimate business interests (customer service, security, marketing with consent).

4. Data Usage

Your data is used to:

Provide and manage auto repair services
Communicate about appointments and invoices
Send optional marketing communications (with consent only)
Comply with German tax and legal requirements
Improve website functionality

5. Data Sharing

We do not sell your data. We share information only with trusted partners (payment processors, hosting providers) under strict confidentiality agreements. No data transfers outside the EU without appropriate safeguards.

6. Data Retention

Service and invoice data is retained for 10 years (German accounting law). Contact data is deleted upon request or after 2 years of inactivity, unless you opt in to marketing.

7. Your Rights (GDPR)

You have the right to:

Access, correct, or delete your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge complaints with data protection authorities

8. Security

We implement SSL encryption, secure servers, and access controls to protect your data. No transmission is 100% secure; use our contact form cautiously for sensitive information.

9. Cookies

Our website uses essential cookies for functionality. Optional analytics cookies require your consent. You can disable cookies in your browser settings.

10. Policy Changes

We may update this policy. Changes take effect immediately upon posting. Continued use constitutes acceptance.

Last updated: January 2025